FAQs

1. What kind of products do you sell?

We offer a wide range of creative and educational toys, stationery, school supplies, and kids’ gift items for all age groups — specially curated for kids and loved by parents.

2. Are your toys and stationery safe for children?

✅ Yes, all our products are made from non-toxic, child-safe materials and meet safety standards suitable for toddlers and kids.

3. How long does delivery take?

We usually deliver within 2–5 working days across major cities in Pakistan. Remote areas may take a little longer.

4. Do you offer Cash on Delivery (COD)?

💵 Yes, we offer Cash on Delivery (COD) across Pakistan for your convenience.

5. Can I return or exchange a product?

Yes! We offer a 7-day return and exchange policy for eligible products. The item must be unused and in its original packaging. See our Return Policy for full details.

6. Do you accept card payments?

Currently, we offer Cash on Delivery. Credit/Debit card payment option will be available soon.

7. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email/WhatsApp message with tracking details. You can also contact our support team for updates.

8. Is my personal information safe?

🔐 Yes. We take customer privacy seriously. Read our full Privacy Policy to learn more.

9. Do you collect data for marketing?

Yes, we may use your email, WhatsApp, and Facebook data to send you updates, new arrivals, and promotional offers. You can opt-out anytime.