Privacy Policy

Effective Date: 1st July, 2024

At Colourful Minds Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website https://colourfulminds-store.com or make a purchase from our store.

1. 📝 Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number
  • Shipping & billing address
  • Payment information (through secure third-party gateways)
  • Order history
  • IP address and device/browser information
  • Marketing preferences

2. 📦 How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders
  • Send order updates via email, SMS, or WhatsApp
  • Provide customer support
  • Improve website experience
  • Send promotional offers and updates (only if you opt-in)

3. 💳 Payment Security

All card payments are securely processed through third-party providers (e.g., Stripe, PayFast, etc.) and we do not store any card details on our servers. Cash on Delivery (COD) is also available.

4. 📢 Marketing & Communication

We may contact you via:

  • Email newsletters (only if subscribed)
  • WhatsApp and Facebook ads (retargeting via cookies and Facebook Pixel)
  • You may opt-out anytime by clicking the unsubscribe link in any promotional message.

5. 🔐 Data Protection

We implement appropriate technical and organizational measures to secure your data from unauthorized access, misuse, or loss.

6. 🧒 Children’s Privacy

Our store is designed for parents purchasing toys and stationery for children. We do not knowingly collect data from anyone under the age of 13 without parental consent.

7. 🌍 Third-Party Services

We use tools like:

  • Google Analytics (for performance tracking)
  • Facebook Pixel (for retargeting)
  • Email services (Mailchimp, Brevo, etc.)

These services may collect limited anonymized user behavior data.

8. 🧾 Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing at any time

To request, email us at support@colourfulminds-store.com.

9. 📝 Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the “Effective Date” updated.